A. There are many factors as to why your location
cannot receive a signal, such as tree coverage, geographically low
areas or neighboring buildings.
A. No, weather does not have any effect on our wireless
service. However, high winds may misalign the radio causing a loss in service.
A. Cordless phones, Video Survelliance Equipment, and nearby
wireless networks may cause interference with your wireless signal. It
highly suggested that this equipment be disabled or kept far away from
your wireless network and the subscriber module. If this is not possible, additional equipment is available for an additional fee.
A. In order to obtain mc.net wireless access, you must
first qualify for it. You can do this by filling out the prequalification
form or by calling mc.net at 847-594-5111.
Once you are qualified for wireless, a mc.net wireless team member will
come to your location to mount an antenna, run the cables into your home
or business, and configure one computer or router to access the Internet
via the wireless connection.
The equipment is grounded and a surge protector is installed on the coaxial
cable coming from the antenna to help protect the wireless equipment.
A. No, if you decide to cancel with mc.net the subscriber
module, surge protector, power supply, and dishes must be returned to
mc.net in working order.
Routers, Switches, NICs, and other additional equipment purchased from
mc.net remain the property of the customer.
A. Yes, mc.net can provide
a router allowing you to hook up multiple computers. You may purchase
a router of your choosing, however mc.net will be unable to support it.
A. mc.net Wireless Internet Access provides an over-the-air
encryption which scrambles data and prevents interception. Plus, you'll
have access to mc.net's spam and virus filtering service for FREE.
A. No, the FCC telecommunications Act of 1996 protects
residents from any limitations that an association tries to impose
on you. However, while an Association cannot prevent you from installation of fixed wireless equipment, they can determine placement of equipment and cabling. Please refer to your Association's Rules and Regulations to be 100% sure before installation. Also, please click on the following link to read the actual FCC fact